Payment Terms

Last updated: November 9, 2026

Accepted Payment Methods

At Sunferer, we provide secure and convenient payment options through our Shopify checkout.

We accept payment methods available through our checkout, including:

  • Major credit and debit cards (Visa, Mastercard, American Express, Maestro, Cartes Bancaires)
  • Digital wallets (Shop Pay, Apple Pay, Google Pay)
  • Local and international payment methods supported at checkout based on your country

Available payment options may vary depending on your shipping destination, currency, and device compatibility. All supported payment methods for your specific order will be clearly presented at checkout before you finalize your transaction.

Secure Payment Processing

All payments on our store are encrypted and processed through Shopify Payments and authorized third-party payment gateways utilizing PCI-DSS compliant protocols.

Your payment data is transmitted using industry-standard SSL/TLS encryption designed to protect your personal and financial information against unauthorized access.

Sunferer does not store, process, or have access to your full payment card details or CVV codes on our servers. All transactions are securely routed directly through accredited financial institutions.

Currency & Pricing

All prices displayed on our website are shown in Euros (EUR), unless a different local currency is selected via the currency selector or checkout configuration.

If your bank account or payment card operates in a different base currency, your financial institution or card issuer may apply their own exchange rates or foreign transaction fees.

The total displayed at checkout represents the exact amount billed by Sunferer. Any bank-imposed currency conversion charges or foreign transaction fees are determined by your card issuer and are beyond our control.

Sunferer does not apply hidden processing fees, checkout surcharges, or undisclosed costs to your order.

Payment Authorization & Verification

Orders are dispatched only after successful payment authorization and verification.

To prevent fraudulent activity and protect our customers, transactions may undergo automated screening and standard 3D Secure (3DS) authentication required by European and international banking regulations.

If your transaction is declined, please verify that your billing address matches your card records or contact your issuing bank for assistance.

Payment Timing

Your payment method will be charged immediately upon successful completion of checkout and verification.

Once payment is confirmed, an automated order confirmation email containing your order summary will be sent to your provided email address.

Refunds & Chargebacks

Approved refunds are credited back directly to the original payment method used for the transaction.

Once processed on our end, financial institutions and banks typically require 3 to 7 business days to reflect the refunded funds on your statement.

For complete details regarding return eligibility, requirements, and procedures, please refer to our Return & Refund Policy.

Contact Information

If you have any questions or require assistance regarding our payment policy, please contact our support team:

Store Name: Sunferer
Website: www.sunferer.store
Email: info@sunferer.store
Phone: +33 748051045
Business Address: 78 Rue du Petit Pont, 78180 Montigny-le-Bretonneux, France
Customer Support Hours: Monday – Friday: 9:00 AM – 6:00 PM (CET) (Saturday – Sunday: Closed)
Response Time: We aim to answer customer inquiries within 24–48 business hours.